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Overview

Firstwork provides deep integration with Fountain — enabling bidirectional synchronization of applications, stages, and candidate data. This integration supports organizations migrating from Fountain to Firstwork or running both systems in parallel.

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Capabilities

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Setup

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Configure Fountain API access

Provide your Fountain API credentials in Settings > Integrations > Fountain.

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Map stages

Map each Fountain stage to the corresponding Firstwork hiring flow stage.

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Map form fields

Map Fountain form fields to Firstwork form elements for data synchronization.

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Enable sync

Activate the synchronization with your preferred sync direction and schedule.

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Data Mapping

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Stage Mapping

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Form Element Mapping

Map individual form fields between systems:
  • Text fields to text fields
  • Document uploads to document requirements
  • Date fields to date fields
  • Custom field type conversions

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Sync Architecture

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Sync Types

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Conflict Resolution

When both systems have changes:
  • Firstwork wins — Firstwork data takes priority
  • Fountain wins — Fountain data takes priority
  • Newest wins — Most recent change takes priority
  • Manual review — Flag conflicts for human resolution

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Chat Sync

If you use Fountain’s chat features, Firstwork can sync conversation history with the Dixa chat integration.

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Migration Guide

For organizations fully migrating from Fountain:

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Export Fountain data

Use Fountain’s export tools or API to extract all historical data.

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Map data structure

Create mappings between Fountain’s data model and Firstwork’s models.

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Import historical data

Use Firstwork’s bulk import tools to load historical applications and data.

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Validate data

Compare record counts and spot-check data accuracy.

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Switch live traffic

Redirect new applications to Firstwork and disable Fountain sync.