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Overview

Firstwork integrates with Sterling to automate background check and screening workflows. Initiate checks directly from your hiring flows, track results in real-time, and automatically advance or flag candidates based on screening outcomes.

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How It Works

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Setup

1

Obtain Sterling API credentials

Contact your Sterling account representative for API access credentials.
2

Configure in Firstwork

Add Sterling integration credentials in Settings > Integrations > Sterling:
  • API key
  • Client ID
  • Callback URL
3

Map screening packages

Map your Sterling screening packages to Firstwork hiring flow stages.

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Sterling Integration Model

ComponentDescription
Sterling IntegrationCompany-level integration configuration
Sterling ScreeningIndividual screening request and results

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Screening Data

Each screening tracks:
  • Candidate information sent to Sterling
  • Screening package requested
  • Status (initiated, in progress, completed, failed)
  • Results and findings
  • Completion timestamp

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Automation Integration

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Triggering Background Checks

Use automations to initiate Sterling checks:
ConfigurationDescription
TriggerApplication enters “Background Check” stage
ActionWebhook to Sterling API
Data MappingMap candidate data to Sterling fields
CallbackReceive results via webhook trigger

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Processing Results

When Sterling returns results via webhook:
  1. Webhook trigger fires in Firstwork
  2. Results are stored in the screening record
  3. Compliance rule evaluates the results
  4. Automation advances or flags the candidate

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Supported Screening Types

  • Criminal background checks
  • Employment verification
  • Education verification
  • Drug screening
  • Credit checks
  • Identity verification
  • Motor vehicle records

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Monitoring

Track background check status in:
  • Application detail view
  • Automation execution logs
  • Sterling dashboard
  • Analytics widgets