Overview
Firstwork integrates with Sterling to automate background check and screening workflows. Initiate checks directly from your hiring flows, track results in real-time, and automatically advance or flag candidates based on screening outcomes.How It Works
Setup
Obtain Sterling API credentials
Contact your Sterling account representative for API access credentials.Configure in Firstwork
Add Sterling integration credentials in Settings > Integrations > Sterling:- API key
- Client ID
- Callback URL
Map screening packages
Map your Sterling screening packages to Firstwork hiring flow stages.Sterling Integration Model
Screening Data
Each screening tracks:- Candidate information sent to Sterling
- Screening package requested
- Status (initiated, in progress, completed, failed)
- Results and findings
- Completion timestamp
Automation Integration
Triggering Background Checks
Use automations to initiate Sterling checks:Processing Results
When Sterling returns results via webhook:- Webhook trigger fires in Firstwork
- Results are stored in the screening record
- Compliance rule evaluates the results
- Automation advances or flags the candidate
Supported Screening Types
- Criminal background checks
- Employment verification
- Education verification
- Drug screening
- Credit checks
- Identity verification
- Motor vehicle records
Monitoring
Track background check status in:- Application detail view
- Automation execution logs
- Sterling dashboard
- Analytics widgets