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Overview

The Analytics module provides customizable dashboards and charts for monitoring your hiring pipeline, workforce metrics, and operational KPIs. Build real-time dashboards that give you visibility into every aspect of your HR operations.

Dashboards

A Dashboard is a collection of widgets arranged to visualize your key metrics:
FeatureDescription
Custom LayoutDrag-and-drop widget arrangement
Multiple DashboardsCreate dashboards for different teams and purposes
SharingShare dashboards across your organization
Auto-RefreshReal-time data updates
Default DashboardSystem-generated dashboard with key metrics

Charts and Widgets

Chart Types

Chart TypeUse Case
Bar ChartCompare values across categories (applications per stage)
Line ChartTrack trends over time (applications per week)
Pie ChartShow distribution (application sources)
Number/KPISingle metric display (total applications today)
TableDetailed data view (candidate list)
CSV ChartCharts from imported CSV data

Widget Groups

Widget Groups organize related widgets:
  • Group by hiring flow, stage, or department
  • Collapsible sections for organized dashboards
  • Shared filters across grouped widgets

Stage Groups

Stage Groups enable cross-flow analytics by categorizing stages across multiple hiring flows:
Stage Group: "Screening"
├── Hiring Flow A → Stage: "Initial Review"
├── Hiring Flow B → Stage: "Phone Screen"
└── Hiring Flow C → Stage: "Application Review"
This allows you to track metrics like:
  • Total candidates in “Screening” across all flows
  • Average time in “Interview” stages
  • Drop-off rates at “Background Check” stages

Key Metrics

Hiring Metrics

MetricDescription
Applications ReceivedNew applications over time
Time to HireAverage days from application to offer
Stage ConversionPercentage of candidates advancing between stages
Drop-Off RateWhere candidates leave the pipeline
Source AttributionWhich channels produce the most candidates
Offer Acceptance RatePercentage of offers accepted

Pipeline Metrics

MetricDescription
Pipeline HealthCurrent candidates per stage
Stage DurationAverage time candidates spend in each stage
Bottleneck DetectionStages with growing candidate queues
Compliance Pass RatePercentage of candidates passing compliance checks
Automation Execution RateSuccess/failure rates of automations

Workforce Metrics

MetricDescription
Active ContractsCurrent active workforce count
Onboarding ProgressNew hires and their completion status
Training CompletionLMS course completion rates
Document CompliancePercentage of up-to-date documents
Turnover RateContract terminations over time

Filters and Segmentation

Dashboards support filtering by:
  • Date range — Last 7 days, 30 days, custom range
  • Hiring flow — Specific pipeline
  • Stage — Specific stage or stage group
  • Legal entity — Organization subdivision
  • Location — Work location
  • Source — Application source

Default Dashboard

Firstwork automatically generates a Default Dashboard with essential metrics for quick visibility:

Pipeline Overview

Candidate count per stage across active hiring flows.

Application Trends

Weekly/monthly application volume with trend indicators.

Conversion Funnel

Stage-to-stage conversion rates for each hiring flow.

Active Workforce

Current contract count by status and entity.

Custom Reports

Export analytics data for external reporting:
  • CSV export for any chart or table
  • Scheduled email reports
  • API access for building custom dashboards
  • Integration with BI tools via webhooks